{"id":528765,"date":"2020-10-30T07:41:20","date_gmt":"2020-10-30T07:41:20","guid":{"rendered":"https:\/\/lepinland.com\/?page_id=528765"},"modified":"2020-10-30T07:42:09","modified_gmt":"2020-10-30T07:42:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/lepinland.com\/de\/pages\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"section\" id=\"section_1130702202\">\n\t\t<div class=\"bg section-bg fill bg-fill bg-loaded bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-2011456523\">\n\n\t<div id=\"col-154685197\" class=\"col medium-10 large-10\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >Frequently Asked Questions<\/span><b><\/b><\/h3><\/div>\n<p class=\"lead\">Please read our FAQ before sending us a message.<\/p>\n<div class=\"accordion\">\n<div id=\"accordion-3771514388\" class=\"accordion-item\"><a id=\"accordion-3771514388-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3771514388-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are the delivery charges for orders from the Online Shop?<\/span><\/a><div id=\"accordion-3771514388-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3771514388-label\">\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-526968\" src=\"\/wp-content\/uploads\/2020\/08\/What-are-the-delivery-charges-for-orders-from-the-Online-Shop.png\" width=\"1225\" height=\"781\" alt=\"\" title=\"\" srcset=\"https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/What-are-the-delivery-charges-for-orders-from-the-Online-Shop.png 1225w, https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/What-are-the-delivery-charges-for-orders-from-the-Online-Shop-700x446.png 700w, https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/What-are-the-delivery-charges-for-orders-from-the-Online-Shop-768x490.png 768w, https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/What-are-the-delivery-charges-for-orders-from-the-Online-Shop-400x255.png 400w, https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/What-are-the-delivery-charges-for-orders-from-the-Online-Shop-600x383.png 600w\" sizes=\"(max-width: 1225px) 100vw, 1225px\" \/><\/p>\n<p>When you click add to cart, You can see shipping fee.<\/p>\n<p>Shipping fee is not include Import fee, Custom fee or Taxes.<\/p>\n<p>But don&#8217;t worry, please. Sometimes this fee is very expensive and we will support you in part for next order.<\/p>\n<\/div><\/div>\n<div id=\"accordion-372287425\" class=\"accordion-item\"><a id=\"accordion-372287425-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-372287425-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Which payment methods are accepted in the Online Shop?<\/span><\/a><div id=\"accordion-372287425-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-372287425-label\">\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-526969\" src=\"\/wp-content\/uploads\/2020\/08\/Which-payment-methods-are-accepted-in-the-Online-Shop.png\" width=\"1226\" height=\"755\" alt=\"\" title=\"\" srcset=\"https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/Which-payment-methods-are-accepted-in-the-Online-Shop.png 1226w, https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/Which-payment-methods-are-accepted-in-the-Online-Shop-700x431.png 700w, https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/Which-payment-methods-are-accepted-in-the-Online-Shop-768x473.png 768w, https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/Which-payment-methods-are-accepted-in-the-Online-Shop-400x246.png 400w, https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/Which-payment-methods-are-accepted-in-the-Online-Shop-600x369.png 600w\" sizes=\"(max-width: 1226px) 100vw, 1226px\" \/><\/p>\n<p>LEPINLAND accept 2 payment method:<\/p>\n<p>Paypal &#8211; The most popular payment gateway in the world<\/p>\n<p>VTC Pay &#8211; You can pay with your Visa card via this payment gateway<\/p>\n<\/div><\/div>\n<div id=\"accordion-1901189934\" class=\"accordion-item\"><a id=\"accordion-1901189934-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1901189934-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long will delivery take?<\/span><\/a><div id=\"accordion-1901189934-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1901189934-label\">\n<p>LEPIN use 2 method delivery:\u00a0<\/p>\n<ul>\n<li>Fastest Shipping Line : DHL, FedEx, UPS&#8230; &#8211; about 2-3 weeks<\/li>\n<li>Normal Shipping Line &#8211; about 4 weeks<\/li>\n<\/ul>\n<p><strong><span style=\"color: #ed1c24;\">NOTE:<\/span><\/strong> As the virus affects, many airlines were stopped so the logistics are slower than normal!<\/p>\n<\/div><\/div>\n<div id=\"accordion-3580186046\" class=\"accordion-item\"><a id=\"accordion-3580186046-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3580186046-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How secure is shopping in the Online Shop? Is my data protected?<\/span><\/a><div id=\"accordion-3580186046-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3580186046-label\">\n<p>All orders are guaranteed for 180 days.<br \/>We use anti virus software so all customer data is kept safe.<\/p>\n<\/div><\/div>\n<div id=\"accordion-790892324\" class=\"accordion-item\"><a id=\"accordion-790892324-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-790892324-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What exactly happens after ordering?<\/span><\/a><div id=\"accordion-790892324-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-790892324-label\">\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1388231252\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img decoding=\"async\" width=\"1400\" height=\"172\" src=\"https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/What-exactly-happens-after-ordering-1-1400x172-1.png\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/What-exactly-happens-after-ordering-1-1400x172-1.png 1400w, https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/What-exactly-happens-after-ordering-1-1400x172-1-700x86.png 700w, https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/What-exactly-happens-after-ordering-1-1400x172-1-768x94.png 768w, https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/What-exactly-happens-after-ordering-1-1400x172-1-400x49.png 400w, https:\/\/lepinland.com\/wp-content\/uploads\/2020\/08\/What-exactly-happens-after-ordering-1-1400x172-1-600x74.png 600w\" sizes=\"(max-width: 1400px) 100vw, 1400px\" title=\"\">\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1388231252 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n<\/div><\/div>\n<div id=\"accordion-777792789\" class=\"accordion-item\"><a id=\"accordion-777792789-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-777792789-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do I receive an invoice for my order?<\/span><\/a><div id=\"accordion-777792789-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-777792789-label\">\n<p>We always update tracking number and give your invoice to your email.<\/p>\n<p>The value of the goods on the invoice will be reduced to ensure you will not pay too much taxes and expenses<\/p>\n<\/div><\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1130702202 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_1130702202 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1130702202 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":528760,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-528765","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lepinland.com\/de\/wp-json\/wp\/v2\/pages\/528765"}],"collection":[{"href":"https:\/\/lepinland.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lepinland.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lepinland.com\/de\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/lepinland.com\/de\/wp-json\/wp\/v2\/comments?post=528765"}],"version-history":[{"count":0,"href":"https:\/\/lepinland.com\/de\/wp-json\/wp\/v2\/pages\/528765\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/lepinland.com\/de\/wp-json\/wp\/v2\/pages\/528760"}],"wp:attachment":[{"href":"https:\/\/lepinland.com\/de\/wp-json\/wp\/v2\/media?parent=528765"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}